Tuesday, November 19, 2013

Live OnLine Demonstrations - Join In !!

As our various Kipware® titles grow in popularity more and more every day ... potential customers have really been reaping the rewards of our online, live demonstration through our use of Cisco Webex. The conversations usually start out with the client requesting a "trial"version of a title ... and when we explain that we can also offer a live, online demo ... they jump at the chance. They really get excited at the opportunity to see the software in action while they sit in the comfort of their office or from home ... with multiple members of their team if desired .... and to have the ability to ask questions and get answers in real time.

To cut to the chase ... a live Webex meeting allows the client to sit in his office while we sit in ours ... the client can view our PC screen on his PC screen and see the software title in action. Through the audio conference they can ask questions and get answers in real time.
You will see this icon at the bottom of all our product pages ....
Just CLICK IT to set up a live, online demonstration.
Cisco Webex is an online meeting service that we can set up in as little as 15 minutes. Here are some of the features and advantages of Webex :

  • Webex meetings are completely FREE for anyone who wishes to attend.
  • Webex is a web-based service and works with any browser ... so you can attend a demonstration from any computer (Windows, Mac, Linux, or Solaris) -- as well as your iPhone, Blackberry, or any other WiFi or 3G-enabled mobile device. 
  • Users receive a link to log on for the video portion and a toll-free number to call to join a conference call ... this is the audio portion of the presentation. Users can also use the microphone on their PC instead of calling the toll free number.
  • Webex meetings can accommodate from 1 to 25 participants ...  so multiple people can attend from either the same location ... or each one can log in from a different location.
  • Because of the large number of Webex meetings we provide ... our Webex meetings are available to both US and international clients,
Some clients assume that this service is only for "professional" groups ... but we very often host online meetings for single clients who log in from the comfort of their living rooms or home offices.

Trial Versions VS. Live Demonstrations
Most often, users miss important features of software ... no matter how easy-to-use they are touted ... when "playing" with a trial version. Not to mention the loss of time and productivity as you fumble through learning a new software package. This may be due simply to the learning curve or the fact that the customer assumes it will work one way and when it doesn't they assume the feature is not there ... when in fact it just worked a different way. Live demonstrations allow the user to have all their question and concerns answered in one session ... and to get on with their decision making process armed with all the information they need.

And it's not just for sales ... it's for training too !!
In addition ... Kentech Inc. oftentimes utilizes Webex meetings for software training. Again ... a Webex meeting allows users to see the software in action so we can fully demonstrate HOW to solve the clients question ... using both audio and video. Webex training sessions within the warranty period are offered at no charge to the client ... and are most often offered free even outside the warranty period.

How can we offer live, online demonstrations ?
Unlike other software "companies" ( are they really companies? ) ... the developers at Kentech Inc. are not creating software as a hobby. Kentech Inc. is a real company ... with a real telephone number ... with real developers ... who has been creating and developing Real World CNC and machine shop software for over 25+ years. And our commitment to our customers and to our customer support is unmatched in our industry.

So if you have an interest in ANY of the software titles we offer ... we encourage you to set up a Webex meeting at a date and time that is convenient for you. I am sure YOU WILL BE PLEASANTLY SURPRISED !!!


CLICK THIS link to visit our Schedule a Live Demo Webpage
Kenney Skonieczny - President
Kentech Inc.

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