Kentech Inc. has begun to use Cisco Webex for live demonstrations of their software products. Webex combines real-time desktop sharing and phone conferencing so everyone sees the same thing on their own computer screens. It is far more productive and informative than emailing files or demos as it allows the customer to ask real-time questions and get real-time answers. Control of meeting is able to be passed to customer to control remote desktop so customers have a chance to work with software products and experience how they “feel”.
WebEx is a web-based service that works on any computer or Wi-Fi or 3G-enabled mobile device, including iPhone, iPad, and BlackBerry. There’s no complicated installation and no sign up needed to attend the meeting. Meetings can include 1-25 customers. Currently Kentech Inc. is able to accommodate their customers in the US and Canada with this service. Meetings are able to be scheduled Monday through Friday 8:00 am to 5:00 pm EST. To schedule simply go to http://www.kentechinc.com/livedemo.shtml and fill out the information on the web page or call our office.
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